Yes, upon request. Please understand cleaners have personal lives, get sick, or take time off. In that case we will either ask to reschedule or send another house cleaner.

It depends entirely on the size of your house! The minimum booking length is 2 hours, but you can always request a longer booking if you need one. Depending on the number of bedrooms and bathrooms you have, our checkout process will automatically scale your booking to the recommended amount of time for a home of your size.

This depends on the size of your house — simply enter how many bedrooms and bathrooms you have into the form above to get a free instant quote. We’re confident you’ll find prices extremely reasonable given the high level of service you will receive from your Kelowna house cleaners.

Absolutely! You can reschedule any booking without penalty, so long as you do so at least 24 hours ahead of the scheduled start time. This can be easily done inside your account details. 

Nope – we provide all of our own supplies and equipment. If you prefer for us to use your items, please let us know in the “special instructions” section of the order form, or by emailing support@sparklecleaningco.ca before your clean.

To make our services more efficient, we recommend that you pick up clothing, toys, and other household items before the house cleaning. 

In order to guarantee the safety and efficiency of our team members, we regret to inform you that we cannot offer the following services:

Cleaning up animal waste • Addressing mold issues • Handling exterior spaces like garages, patios, or balconies • Moving bulky furniture or delicate items • Accessing crawl spaces • Managing bodily fluids • Removing pests or handling infestations • Dishwashing • Conducting full washes of ceilings and walls.

We clean across Kelowna and West Kelowna including Downtown, Kelowna North, Glenmore, Dilworth, Rutland, Black Mountain, Lower Mission, Upper Mission, Kettle Valley, Lakeview Heights, West Kelowna Estates, and Shannon Lake. Not sure if we reach your street? Call us at 250-852-0914. 

Yes and it is something every Kelowna home deals with. Okanagan water is classified as moderately to very hard depending on your neighbourhood, which means calcium and mineral deposits build up on shower glass, faucets, and fixtures faster than most people expect. Our cleaners know how to treat it properly, not just wipe over it.

Absolutely. A clean home photographs better, shows better, and sells faster. We do pre-listing deep cleans for Kelowna homeowners who want buyers walking into a spotless property. Okanagan buyers often arrive with high expectations. We make sure your home meets them. 

Yes. Kelowna runs a strong short-term rental market year-round, lake season, wine country weekends, and ski season all bring steady guest traffic. We do fast reliable turnovers timed to your check-in window so your listing stays at five stars without you managing the laundry.

Then we make it right. Every job comes with our 100% satisfaction guarantee. If something is not up to standard, tell us within 48 hours and we will come back and re-clean it for free. No arguing, no fine print.